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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RUPES products

The group "New Technologies" offers for review the products of the plant RUPES: electric tools, pneumatic tools, polishers, grinders, cookers, polishing wheels, pastes, compositions and pads, paper- and film-based abrasives, foam microabrasive materials, abrasive wheels, coils and hoses for air, air purifiers, centralized and mobile dust removal devices, vacuum cleaners, pendulum holders, vacuum columns and terminals, industrial hair dryers, low voltage devices, accessories, spare parts, carrying systems, products with a logo
  • Electric tools RUPES
    Electric tools
    HR81M, HQM83, LHR75E, etc.
  • Pneumatic tools RUPES
    Pneumatic tools
    LTA125, RH353A, SLP41A, etc.
  • Consumables RUPES
    Consumables
    9.TSKITA, 9.MF80S, 980.015, etc.
  • Dust removal systems RUPES
    Dust removal systems
    NV100, HE3001i, KS300, etc.
  • Low Voltage tools RUPES
    Low Voltage tools
    GM81N, GL080D, BE72N, etc.
  • Other electrical equipment RUPES
    Other electrical equipment
    GTV221, DD120LT, GTV16, etc.
  • Accessories and spare parts RUPES
    Accessories and spare parts
    9.Z998/BF, CARRIER, 9.Z808, etc.
  • Products with a logo RUPES
    Products with a logo
    9.Z1124, 9.Z1113, 9.Z1014, etc.

NEW TECHNOLOGIES GROUP

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